Getting Started Guide

How Gyedi Works

Buy and sell safely across Africa. Gyedi holds your payment in escrow until both parties are happy โ€” no scams, no chargebacks.

For Buyers

How to Buy Safely

6 simple steps to buy anything with full protection

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Create Your Account

Sign up with your Ghana phone number. Takes less than 2 minutes. No email needed.

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Use your MTN or Vodafone number โ€” you'll use it to receive payments too.

Create Account โ†’
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Browse the Marketplace

Search for what you need โ€” phones, clothes, cars, furniture and more. Filter by category, condition and price.

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Use the search bar at the top or browse by category cards on the homepage.

Browse Now โ†’
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Pay into Escrow

Found something you like? Click "Buy Safely with Gyedi". Your money is held securely โ€” the seller cannot access it yet.

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Your money is 100% safe. Gyedi holds it until you confirm you're happy.

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Receive Your Item

The seller ships or delivers your item. Track the status in your transaction history.

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Always inspect your item carefully before confirming receipt.

View Transactions โ†’
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Confirm & Release Payment

Happy with your item? Confirm receipt and Gyedi instantly releases the payment to the seller.

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Only confirm when you're fully satisfied. Once confirmed, payment is released.

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Rate the Seller

Leave an honest review to help other buyers. Good sellers deserve recognition!

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Your reviews help build trust in the Gyedi community.

For Sellers

How to Sell & Get Paid

6 steps to start selling and receiving MoMo payments

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Create Your Account

Sign up with your Ghana phone number and set up your seller profile.

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Add a store name and profile photo to look more professional.

Create Account โ†’
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Complete KYC Verification

Upload your Ghana ID or passport. This builds trust with buyers and unlocks full selling features.

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KYC verified sellers get a green badge โ€” buyers prefer verified sellers!

Verify Now โ†’
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Set Up Your Store

Add your store name, bio, banner image and social links. Make it look professional.

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A complete store profile gets 3x more views than an empty one.

Edit Store โ†’
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List Your Items

Add photos, set your price, choose a category and condition. Your listing goes live instantly.

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Use the Watermark Tool to protect your photos before uploading.

Add Listing โ†’
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Confirm Orders

When a buyer pays, you'll be notified. Confirm the deal and ship or deliver the item.

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Fast responses and quick shipping build your seller rating.

My Store โ†’
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Get Paid Instantly

Once the buyer confirms receipt, Gyedi releases your payment straight to your MoMo account.

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Add your MTN MoMo account in Wallet settings to receive payments.

Wallet โ†’

Why Gyedi is Safe

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Escrow Protected

Money held until delivery confirmed

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KYC Verified

Every seller identity checked

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MoMo Payouts

Instant MTN MoMo payments

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Dispute Resolution

Fair and fast conflict resolution

FAQ

Frequently Asked Questions

What is escrow?

Escrow means Gyedi holds the buyer's money safely until both parties are satisfied. The seller gets paid only after the buyer confirms they received the item.

What if I don't receive my item?

Don't confirm receipt. Open a dispute from your transaction page and Gyedi will investigate. Your money stays protected in escrow.

What if the item is not as described?

Open a dispute with photos as evidence. Gyedi's team will review and either issue a refund or release payment based on the evidence.

How much does Gyedi charge?

Gyedi charges 1.5% on each escrow transaction โ€” paid by the buyer on top of the item price. Listing is completely free.

How do I get paid as a seller?

Add your MTN MoMo account in your Wallet settings. When a buyer confirms receipt, Gyedi instantly sends your payment to your MoMo number.

Is Gyedi safe for large transactions?

Yes โ€” escrow is actually more important for larger transactions. Gyedi holds any amount safely until delivery is confirmed.

Can I sell outside Ghana?

Yes! Gyedi supports sellers from Ghana, Nigeria, UK, Germany and more. International buyers can also purchase from Ghanaian sellers.

What is KYC verification?

KYC (Know Your Customer) is an identity check where you upload your Ghana ID or passport. It builds trust and unlocks higher transaction limits.

Ready to Get Started?

Join thousands of buyers and sellers across Africa